Navigating the complex world of payments is a challenge for many ticketing platforms across Europe. As these platforms continue to grow and expand their reach, they increasingly face hurdles that can impact their operations, customer satisfaction, and ultimately, their bottom line. From reconciling payments to managing foreign currencies, the intricacies of payment infrastructure are often a major pain point.

At ComplyPay, we understand the unique challenges that ticketing platforms encounter, and we're here to help.

Simplify payment reconciliation with escrow wallets

One of the most pressing issues for ticketing platforms is the struggle with payment reconciliation. Ensuring that funds are accurately tracked, held securely, and released at the appropriate time can be a daunting task, especially when dealing with large volumes of transactions for events, festivals, and shows. This is where our Escrow Wallet solution comes into play.

Our Escrow Wallets provide a secure, compliant environment for holding funds until specific conditions are met—whether that's the successful completion of an event, or the fulfilment of other contractual obligations. By automating this process, we eliminate the need for manual interventions, reduce the risk of errors, and give both platforms and event organisers peace of mind.

Seamless fund distribution with split wallets

Another common pain point for ticketing platforms is the need to split payments between various stakeholders—whether it’s between the platform and event organizers, or among different service providers. Traditional banking systems often make this process cumbersome, leading to delays and inefficiencies.

ComplyPay’s Split Wallet offers a streamlined solution, allowing for the automatic distribution of funds according to pre-set rules. This means that ticketing platforms can effortlessly manage payment splits, ensuring that all parties receive their due share promptly and accurately, without the headache of manual processing.

Compliance and security under PSD2 & DAC7 regulations

Operating within the European Union means adhering to the strict regulations set out by the Payment Services Directive 2 (PSD2) and DAC7. One of the key requirements is the segregation of user funds, which must be maintained to ensure that customer money is kept separate from the platform's operational funds.

As a regulated third-party provider, ComplyPay takes on this burden for you, offering a payment infrastructure that not only complies with PSD2 but also enhances your platform’s trustworthiness and reliability. Our solutions are designed to help you focus on what you do best—delivering outstanding experiences to your customers—while we handle the complexities of regulatory compliance.

Multi-currencies support for a growing market

Expanding your ticketing platform across Europe means dealing with multiple currencies, which adds another layer of complexity to your payment processes. Our infrastructure supports payments in various currencies, making it easier for you to manage transactions across different regions without worrying about exchange rates or currency conversions.

Say goodbye to manual processes

It’s astonishing how many ticketing platforms still rely on outdated, manual processes to manage their payments. Not only are these processes time-consuming, but they also increase the risk of errors and inefficiencies. At ComplyPay, we believe in the power of automation. Our solutions are designed to reduce reliance on manual interventions, streamline operations, and ultimately save your team valuable time and resources.

Why ComplyPay?

Choosing ComplyPay as your payment infrastructure provider means partnering with a team that understands your industry’s specific needs. We are committed to delivering solutions that not only address your pain points but also provide a competitive edge. Whether it’s ensuring compliance with PSD2 & DAC7 regulations, simplifying payment splits, or supporting multi-currency transactions, we have the expertise and technology to help your ticketing platform thrive.

Let’s talk about how we can help you overcome your payment challenges and unlock new opportunities for growth.

Contact us today to learn more about how ComplyPay can transform your payment processes.